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HELP CENTER

Find the Answers Here

Welcome to my Help Center. Take a look at some of the most common questions I’ve received from my clients. If you can’t find the answers you’re looking for, get in touch and I will get back to you!

What is a facial?

A facial is a multi-step skin treatment that includes cleansing, exfoliating, extracting impurities, massaging, and applying masks and serums. It is designed to improve the health and appearance of the skin.

How often should I get a facial?

It's generally recommended to get a facial once a month, as that is the time it takes for your skin to regenerate. However, your esthetician can advise on the best schedule based on your specific skin type and concerns.

What is a Corrective Treatment?

A corrective skincare treatment is a specialized facial designed to address specific skin concerns such as acne, hyperpigmentation, or uneven skin tone/texture. This type of treatment often combines advanced techniques and products, including enzymes and chemical peels, to achieve significant improvements in skin health and appearance.

How should I take care of my skin after a facial?

After a facial, it's important to keep your skin hydrated and protected. Use a gentle cleanser, avoid exfoliating for a few days, and apply sunscreen to protect your skin from UV damage. Follow any specific aftercare instructions provided by your esthetician.

What skin care products are available at Angela Green Skin Care?

I have curated a number of my favorite professional product lines including Tuel, Viktoria DeAnn, Linder Health and Se-Brazil

Do you offer waxing services?

Yes.  I offer Underarm, Bikini & Brazilian Waxing.  Please inquire about other waxing services.

Do you offer services for men and women? What about minors?

At Angela Green Skin Care, services are inclusive and tailored to suit all individuals, regardless of gender. We welcome adults of all identities and skin types to enjoy treatments. For minors, I offer select services with parental or guardian consent to ensure their safety and comfort. My goal is to provide a personalized, supportive experience for everyone in their skincare journey.

Can I Purchase A Gift Card?

e-Gift Cards are available for purchase on the website

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TERMS & CONDITIONS: This website is owned and operated by Angela Green Services. These Terms set forth the terms and conditions under which you may use this website and services offered by Angela Green Skin Care. This website offers visitors skin care products, appointment booking for skin care treatments and general skin care advice.  By accessing or using the website of these services and products, you approve that you have read, understood, and agree to be bound by these Terms

Product Return Policy: We must receive notification of returns or exchanges within 5 business days from the date of purchase.  All retail purchases must be physically returned within 7 days from the date of purchase.  Items must be unopened for a full refund. Store credit may be issued at the discretion of management.

Service Policy:  All appointments are subject to a pre-paid deposit at the time of booking.  Deposits will not be refunded for same-day cancellations.

Privacy Policy: We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at angela@angelagreenskincare.com or send us mail to: 20700 S. Avalon Blvd., Suite 20, Carson, CA 90746

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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